I will start with what's good. The BMW service department is top notch. Service manager Tod is an exceptional professional who has done this job for years. Him and the mechanics are helpful and competent. The bad: the sales department is atrocious. The BMW sales people are unprofessional and could care less whether you buy from them or not. The owner is a hands on type person and he is the source of the problems here. He thinks that because he sells BMWs that you should beg him to sell you a car. They will never go out of their way for you. They are rude, arrogant, and conceited. Their used car sales are a joke. They claim that they have non-negotiable prices because they price their cars fair and comparable to what other dealers charge for the same car. Yet the other dealers will work and negotiate with you. They have the same attitude with used cars as with new cars that they are doing you a favor by selling you a car. If you have a BMW take your car for service you will regret it but if you need to buy a car don't go to this place. I have two stars to this review because of the BMW service dept otherwise they deserve no stars
The team at Honda BMW of Champaign rock!! Very knowledgeable, great support, and not pushy. They will help you find the perfect car. Ben, the owner, is really great to work with and puts customer service first. Would recommend to anyone looking for a new or used car, and service for their vehicle. Another perk is they provide car washes for the lifetime ownership of your car. You can't go wrong with this local dealership :)
I purchased a used car from this dealership over the weekend. I worked with Steve Campbell and he was awesome! He was very professional, courteous, and helpful throughout the entire process. He was very knowledgeable and able to thoroughly explain everything I wanted to know. If you're in the looking for a new or used car I would highly recommend going to talk to Steve Campbell at Honda BMW of Champaign.
I dealt with Jonathan Kerr here when I was looking to buy a car. He was very helpful in making sure the process went smoothly. My vehicle seems to be in good working condition, and the price they advertised was fair for the car. Overall, I am quite happy with my experience there.
The concept of transparent pricing is pretty good and innovative. It makes them stand out from the other dealers in town and makes it worth a visit to this place. If they take this a step further by documenting all the problems with the car and telling it to the customer upfront, it could very well be a revolution in the business. Still, very much a place I would visit again.
Honda Bmw Of Champaign is a US Car Dealer based in Savoy, Illinois. Honda Bmw Of Champaign is located at 100 Burwash Ave, Savoy, IL 61874, USA.
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